Optimize management with our ERP for service providers
Comprehensive technology for service providers. Take a major step toward improving your business’s efficiency and results.
MyHeaven is a complete suite of powerful virtual tools designed for small and medium-sized businesses. By combining CRM, ERP, Service and Production Planning and Control (PCP) in a single platform, it enables business owners and entrepreneurs to achieve cutting-edge management—even without technical expertise—across every department, from inventory to marketing. With cloud-based data flow, MyHeaven eliminates the need for physical servers in your company.
The platform was developed by Tec Software, an enterprise-systems company with over 25 years of nationwide experience.
Enhance personnel and service management to ensure customers receive the highest quality.
Accurately understand and control operational costs for rented equipment.
Deliver comprehensive, high-quality service to customers with our professional technology.
Boost your operations team’s efficiency and elevate the quality of customer service.
Prepare your service business for growth and meet evolving market demands.
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Get free access firsthand to the most complete management system on the national market!
- Developed by Managers
- Designed for you ...........
We have a team of managers constantly thinking about how to give you more competitiveness through innovative management.
Contracts
One of the biggest challenges for service providers is managing contracts, expirations, and billing. Now you can create plans, register contracts, generate documents, send them by email, and even sign electronically—leveraging digital certificates through integration with the PrimeSign platform.
Contract Billing
Invoice contracts according to their terms (monthly, bi-monthly, annual, etc.) and automatically generate service invoices, boletos (bank slips), email them, and integrate everything with our financial module.
Service Orders
Use the Service Orders dashboard—organized by department and service type—to track service deadlines. Issue, print, and manage orders while monitoring your team’s activities and client interactions.
Support Metrics
Display SLA levels, service performance, and key indicators by department, service, and team on a single screen. Measure and analyze performance, identify improvement opportunities, and implement changes with the ultimate goal of customer satisfaction.
Equipment Management
Track all equipment tied to a contract, generate identification labels, and manage preventive and corrective maintenance. Automatically schedule preventive service orders based on required timelines.
MyHeaven Mobile
MyHeaven Mobile is tailored to your business rules and operational needs! Use it to deliver service routes, parts catalogs, and maintenance manuals—boosting your technical service delivery and much more.